CONTACT US
Do you havequestions
About our coffee our subscriptions? Whe may be able to answer your questions inmediately on our FAQ page. Is not, please write to us below
EMAILinfo@javierpereira.coffee
WHATSAPP+57 318 025 4990
LOCATIONBogotá, Colombia · From the heart of Colombia
ORDERSjavierpereira.coffee · Amazon.com
CONTACT US
Do you have questions?
FAQ
Frequently Ask Questions
Where does your coffee come from?
All our coffee comes from Colombia, grown in one of the country's most renowned coffee regions, following quality processes that highlight Colombia's coffee tradition.
What kind of coffee does Javier Pereira Coffee offer?
At JAVIER PEREIRA COFFEE we offer Colombian specialty coffee in two formats: ground and whole bean. Our coffee stands out for its aroma, exceptional flavor, and a clean, balanced profile—ideal for anyone who wants an authentic experience in every cup.
What sizes do you offer?
Ground coffee: 250 g, 500 g, and 1000 g · Whole bean: 500 g and 1000 g · Choose the size that best fits your personal or family consumption.
Is your coffee 100% Colombian?
Yes. All our beans are 100% Colombian Coffee, recognized worldwide for their quality and unique flavor.
Does the coffee contain artificial flavors?
No. The flavor notes (caramel, chocolate, panela, fruity notes) are natural attributes of the bean, developed during cultivation and roasting.
How should I store the coffee?
We recommend: Keeping the coffee in its original packaging or in an airtight container · Storing it in a cool, dry place away from direct sunlight · Not refrigerating or freezing it, as this can affect its flavor and aroma.
Where do you ship?
We ship within the United States only. Orders typically arrive in 2–5 business days via USPS / FedEx from our Miami facility.
Are you in Colombia?
Yes — visit javierpereira.cafe for Colombia-only orders, in Spanish, with COP pricing and local shipping.
What payment methods do you accept?
Major credit and debit cards through Stripe. PayPal coming soon.
Where can I buy your coffee?
Directly on this site (USA) or on Amazon.com. For Colombia, visit javierpereira.cafe.
How long does shipping take?
Within the United States, orders typically arrive within 2 to 5 business days from our Miami facility.
How can I contact customer service?
You can write to us via the contact form on our website or email our customer support team at: info@javierpereira.coffee
Do you accept returns?
Yes. If you receive a damaged or incorrect product, please contact us within 7 days of delivery. We will review your case and process the appropriate exchange or refund. You can read our Returns Policy here.
