SHIPPING POLICY

Shipping Policy

Last updated: August 26, 2026

This policy applies to orders placed at javierpereira.coffee and shipped by Javier Pereira Coffee LLC from the United States.

1. Where we ship

We ship within the United States only, including Alaska, Hawaii, and U.S. territories served by the United States Postal Service. Our checkout will not accept an address outside the United States.

If you are ordering from Colombia, buy at javierpereira.cafe, where you will be served by Javier Pereira S.A.S. in Colombian pesos. From other countries, our coffee is available through our official Amazon store, where Amazon handles shipping, customs, and delivery.

2. What shipping costs

Shipping is a flat $6.99 per order, and it is free on orders over $50. The exact amount is shown at checkout before you pay. Prices are in United States dollars. Any sales tax that applies to your order will also be shown at checkout before you pay.

3. When your order ships

We roast to order. Orders are normally roasted and handed to the carrier within one business day, and always within the time promised at checkout.

Our commitment under federal law. If we cannot ship your order within the time we promised — or, where no time was stated, within 30 days of receiving your properly completed order — we will notify you, tell you the new expected date, and give you the choice of consenting to the delay or cancelling for a full and prompt refund. This is the standard set by the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule, 16 C.F.R. Part 435, and we follow it.

4. How long delivery takes

We ship by USPS Ground Advantage. Typical transit time is 2 to 5 business days after dispatch, depending on distance. Alaska, Hawaii, and territories usually take longer.

These are the carrier's estimates, not guarantees. Once the package is with USPS, the delivery date is outside our control. What we do guarantee is the dispatch commitment in Section 3.

5. Tracking

As soon as your order is handed to the carrier you will receive an email with the tracking number. If tracking has not updated for five business days, write to info@javierpereira.coffee and we will open a case with the carrier.

6. Addresses

Please check your shipping address before you pay. We ship to the address you give us at checkout. If a package is returned to us because the address was incomplete or incorrect, we will contact you and reship it once you cover the second shipping charge. If you notice a mistake, write to us immediately — if the order has not yet been handed to the carrier we will correct it at no cost.

We do not ship to freight forwarders, and we cannot mark packages as gifts or alter declared values.

7. Lost, damaged, or stolen packages

If tracking shows delivered but you do not have the package, check with your household and neighbors and then write to us within seven days of the delivery scan. We will open a case with the carrier and make it right.

If the package arrives damaged or the coffee has spilled, send us a photo of the box and the bags within seven days of delivery and we will replace the order or refund it in full — your choice. See our Returns and Refunds Policy.

8. Changes

We may update this policy. The "Last updated" date at the top always reflects the current version, and the terms shown at checkout when you place your order are the ones that apply to it.

9. Contact

Javier Pereira Coffee LLC · 2 S Biscayne Boulevard, Suite 3200 #2386, Miami, FL 33131, United States · info@javierpereira.coffee · +1 (786) 949-4608