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Frequently Ask Questions
Where does Javier Pereira Coffee’s coffee come from?
All our coffee comes from Colombia, grown in one of the country’s most renowned coffee regions, following quality processes that highlight Colombia’s coffee tradition.
What type of coffee do you sell?
At JAVIER PEREIRA COFFEE we offer Colombian specialty coffee in two formats: ground and whole bean. Our coffee stands out for its aroma, exceptional flavor, and a clean, balanced profile—ideal for anyone who wants an authentic experience in every cup.
What package sizes are available?
Ground coffee: 250 g, 500 g, and 1000 g
Whole bean: 500 g and 1000 g
Choose the size that best fits your personal or family consumption.
Is the coffee 100% Colombian?
Yes. All our beans are 100% Colombian Coffee, recognized worldwide for their quality and unique flavor.
Does the coffee contain artificial flavors?
No. The flavor notes (caramel, chocolate, panela, fruity notes) are natural attributes of the bean, developed during cultivation and roasting.
How should I store the coffee once I receive it?
We recommend:
Keeping the coffee in its original packaging or in an airtight container
Storing it in a cool, dry place away from direct sunlight
Not refrigerating or freezing it, as this can affect its flavor and aroma
Do you offer home delivery?
Yes. You can currently find us on Amazon.com, with fast and secure shipping options. As we continue to grow, we will expand coverage to new regions and countries.
Do you ship internationally?
For now, you can find us on Amazon.com. Very soon we will enable shipping to Colombia and other countries. Note that when purchasing through Amazon, international shipping may be available; however, from our website, international shipping is not yet available. Subscribe to our newsletter to be the first to know!
What payment methods do you accept?
We accept several payment methods, including:
Wompi
PayPal
PayU
Where can I buy your products?
You can currently purchase through Amazon and on our official website:
https://javierpereira.coffee/
It will also be available in Colombia soon.
How long will my order take to arrive?
In the United States, orders typically arrive within 2 to 5 business days, depending on the location and the carrier.
How can I contact the JAVIER PEREIRA COFFEE team?
You can write to us via the contact form on our website or email our customer support team at: info@javierpereira.coffee
Can I return or exchange my order?
Yes. If you receive a damaged or incorrect product, please contact us within 7 days of delivery. We will review your case and process the appropriate exchange or refund. You can read our Returns Policy here. (Insert link to the returns policy.)
